A real person reads every message. Usually a reply within two days.
hello@beginbud.com — bugs, refunds, feature ideas, or to tell us the app said something that made you feel bad. That last one is treated as a serious bug, not feedback.
Send whatever you have — even "it froze, I don't know why" is useful. If you can, include:
The on-device model requires an iPhone 15 Pro or newer with Apple Intelligence enabled on iOS 26. On other iPhones, Beginbud uses written first steps instead — that's expected behaviour, not a failure, and the rest of the app is identical.
Beginbud stores everything on your device only, with no account to sign back into. Deleting the app erases its data permanently, and it can't be recovered — by you or by us. If your data vanished without deleting the app, that's a bug and we want to hear about it.
Subscriptions are handled by Apple, not by us. On your iPhone open Settings → tap your name → Subscriptions, then choose Beginbud. You can cancel there at any time and keep Pro until the period you've paid for ends.
Open Beginbud → Settings → Restore Purchases, signed in with the same Apple Account you bought with. Purchases restore; your Sparks and collection do not, since those live only on the old device.
Apple processes all App Store refunds. Request one at reportaproblem.apple.com. We can't issue refunds ourselves, but email us anyway — if something went wrong we'd like to know, and we'll help you through the request.
Beginbud follows your system setting. Settings → Accessibility → Motion → Reduce Motion, and the app will stop its wiggles and transitions.
Beginbud is a tool for getting started on tasks. It isn't therapy, treatment, or medical advice, and it isn't a substitute for care from a professional. If you're struggling with more than a to-do list, please talk to someone who can properly help.